Refund policy

We want you to love your Bare All pieces. If you're unsure of your size, check our Size Guide or message us before you order and we'll help you find your fit.

Can I exchange for a different size?

We don't offer direct exchanges, as we can't guarantee your size will still be in stock by the time your return reaches us. Instead, return your item/s for Store Credit and purchase your new size online.

How long do I have?

Returns must be requested within 30 days of delivery.

What can be returned?

Items must be:

  • Unworn and unwashed (please try swimwear on over your underwear)
  • Free of marks, stains and odours, including perfume
  • In original condition with tags and hygiene liner attached
  • Returned in original packaging

Items that don't meet these conditions will be sent back to you at your cost.

Sale items

Sale items are final sale and can't be returned unless faulty.

How do I return?

  1. Contact us through our contact page with your order number.
  2. We'll email you a prepaid Australia Post return label. A $9.95 label fee is deducted from your Store Credit.
  3. Drop your parcel at any post office.
  4. Once your return arrives and passes our quality check, we'll email your Store Credit within 3 business days.

International returns

Please post your return at your own cost to Bare All Swimwear, 26 Curtin Crescent, Maroubra NSW 2035. We recommend a tracked service, as we're not responsible for returns lost in transit. You'll receive Store Credit for the full amount paid.

Store Credit

  • Issued for the amount you paid for your item/s, after any discounts
  • Never expires and can be used on anything online
  • Original shipping costs are not refundable
  • Your new order goes through our normal checkout, and standard shipping applies (free AU shipping on 3+ pieces)
  • Used a welcome code on your first order? Let us know and we'll send you a new code to use with your Store Credit

Faulty or damaged items

We check every piece before it ships, but we're sorry if yours arrives faulty or damaged. Please contact us with a photo and we'll send a replacement. If we can't replace it, we'll issue a refund.

Refunds

We don't offer refunds for change of mind. Refunds are only issued for faulty or damaged items we're unable to replace.