Shipping and Handling
All goods are processed and shipped the next day and/or dispatched within 48 hours from the Bare All® warehouse directly to your door. Delivery times vary depending on a parcel’s place of origin and its final destination. Generally you will receive the parcel within one to five business days, however, delays may occur.
We also provide you with the Australia Post and/or the nominated courier companies tracking number. Thus, it is the customer's responsibility to track their parcel/s whereabouts after we dispatch their order.
Please, notify the courier company and/or us of any problems or delays, we can only promptly advise you of any information we are aware of. However, Lily Pink Pty Ltd and/or trade mark Bare All® is not responsible for any third party damaging goods in transit, therefore any claim for damage is to be made directly with with Australia Post.
Please Note: Lily Pink Pty Ltd and/or trade mark Bare All® takes all reasonable efforts to ensure your order is packed correctly and delivered to the address provided at check out. Please double check to make sure the delivery address information is correct as Lily Pink Pty Ltd and/or trade mark Bare All® takes no responsibility for any parcel being delivered to an incorrect address specified by you for any order.
Shipping Costs
Shipping cost is automatically calculated live through Australia Post and shown at checkout. These costs are determined by location, weight and parcel size. The weight of each item is displayed on their product page.
Estimated Delivery
All estimated delivery times are quoted below or at checkout, however they do not take into account any delays with customs or services disruptions.
Your order will be delivered between 08:00 -17:00 weekdays, so please keep this in mind when providing a delivery address. If no one is available to sign for the parcel, the delivery service will leave a card marked “unable to deliver.” When this occurs it is your responsibility to rearrange a delivery date or collection.
Peak Periods and Delays
All deliveries dates are estimated and can be subject to delays especially in peak periods. Please expect delays in responses to enquiries and transit times leading up to Christmas. The transit times should be used as a guide only. They're an estimate and don't take into account the increased levels of freight in the courier network during this time.
General enquiries may take up to 24 hours for a response from the couriers due to the high volume of queries. We appreciate your patience during this time of the year. As a result, Lily Pink Pty Ltd and/or trade mark Bare All® is not responsible for any third party delays in delivering parcels.
Worldwide Shipping
Bare All delivers Worldwide with Australia Postal Services either International Economy, International Standard and International Express.
Australian Deliveries with Australia Post
Parcel Post and Regular Post
With tracking allow between 2 to 5 days for delivery.
Domestic delivery times
See below for expected delivery time frames for our standard domestic parcel services* sent within Australia.
Within same state of New South Wales
- Within metropolitan areas of capital cities or within the same city or town 1 to 2 days.
To other states
- Between metropolitan areas of capital cities 2 to 5 days.
Express Post
Tracking with next day delivery *within a service's delivery network.
The Express Post network covers 80% of Australian business addresses, private addresses and post office boxes. If your item is for an address outside this network, Australia Post will use the fastest possible transport links, but it won't be covered by Australia Post Next Day Guarantee.
*The delivery services available to you, and the speed at which your items will be delivered, depends on whether your 'to' and 'from' postcodes fall within a service's delivery network.
International Deliveries Services
International Economy and/or Registered Post International Parcels - No Tracking
These services offers an added security service for merchandise items, proof of posting, and a signature on delivery. It offers reliable door-to-door delivery of parcels to over 190 destinations within 3 to 10 business days between metropolitan areas of major cities.*
Benefits
- Delivery within 3 to 10 business days between metropolitan areas of major cities*
- Delivery to over 190 countries*
- Signed delivery at most destinations*
- Use our prepaid padded bags or your own packaging
- Send to post office boxes, metro, rural and remote areas
International Standard - Full Tracking
This service offers a low-cost delivery with tracking for items weighing up to 2kg and valued up to AU$500 sent to overseas destinations
Benefits
- Reliable delivery within 3 to 10 business days*
- A unique code that tracks your parcel along its journey
- Free Air Mail return for undelivered items
- Proof of posting^ (ensures that if you sell an item via the PayPal online payment gateway, you qualify for PayPal seller protection)
International Express and/or Express Courier International - Full Tracking & Signature on Delivery.
It offers reliable door-to-door delivery of parcels to over 190 destinations within 2 to 7 business days between metropolitan areas of major cities.*
Some countries are not available for delivery due to poor postal services at those locations. If your country isn't listed at checkout as a delivery destination, please contact us.
Track your item
Please entering your unique tracking number on the Australia Post tracking service. Please enter your tracking number without any spaces or dashes.
Benefits
- Available for parcels up to 20kg
- Door-to-door delivery of documents and goods
- Send to more than 190 destinations within 2 to 7 business days between major metropolitan areas*
- Delivery to post office boxes, metro, rural and remote areas*
- Tracking and signed delivery for most destinations*